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App really unstable
Posted: 13 Apr 2017, 18:51
by Sometheotown mayor
The app keeps crashing for no reason and it's getting really annoying
I had to redo the same entire district 3 times now and having to save every 2 minutes just to be safe is really annoying
Posted: 13 Apr 2017, 18:57
by Lobby
Have you send a bug report? Which map size, Android version, device? Have you done anything special before it crashed?
Yes, the app shouldn't crash, but mistakes are human and therefore it would be useful to give us a hint where we have to look for the issue.
Posted: 13 Apr 2017, 19:31
by Sometheotown mayor
Indeed mistakes are human and thus, I try to help as best I can
No option to send a bug report I use a Huawei P8 lite, giant map, 2GB Ram and android version 6.0 Emui version 4.0
Posted: 13 Apr 2017, 20:10
by Sometheotown mayor
And now it happens with huge maps as well
I'm not gonna play the game until it's fixed...
Posted: 13 Apr 2017, 22:15
by CommanderABab
Is this correct? You have Android 6 and are emulating Android 4.
Posted: 13 Apr 2017, 23:03
by Lobby
As far as I know EMUI is just the launcher from Huawei (like Samsung has TouchWiz and so on).
@Sometheotown mayor
So did you have a giant map open before it crashed? You know why we hide this map size from normal players and don't use it in the region. If it's a problem with not enough memory that might explain why Google doesn't ask you for a report.
@former member
We actually planned to finally leave beta behind us
Posted: 13 Apr 2017, 23:31
by Sometheotown mayor
Yes I was in a giant map but I don't think it's a memory problem since it only started hapenning today and today is not the first day I play giant maps
Posted: 13 Apr 2017, 23:33
by Lobby
But we also didn't release a new version since some days neither. Maybe another software update or background tasks? If you opened a giant map before it won't be removed from RAM immediately after you closed it, so it might cause other issues.
Posted: 13 Apr 2017, 23:39
by Sometheotown mayor
Well actually I updated my software 3 days ago idk if that could be the problem
Whenevr I play TT I close every other task so that I only have TT running because this game eats RAM let's be honest XD
Posted: 26 Apr 2017, 16:25
by Sometheotown mayor
either i don't have enough RAM or an update made this bug and i think its the second option because i didn't change my phone and it happens with every map now !
Please fix this i litterally cannot do anything anymore because it just crashes and i dont even have time to save
Posted: 26 Apr 2017, 17:24
by Lobby
I have still no clue what's happening.
Posted: 26 Apr 2017, 17:36
by Sometheotown mayor
oh...
how could i help ?
Posted: 26 Apr 2017, 18:03
by Lobby
That won't be easy
- Install and start Android Studio on your PC
- Enable debug mode on your device
- Connect your device with your PC
- Open logcat tab in Android Studio
- Watch that the log outputs when the game crashes
In order to output anything you might need a debug compilation of TheoTown. I'll give you one in that case.
Posted: 26 Apr 2017, 18:32
by Sometheotown mayor
1: my pc doesn't work anymore
2: i ruined everything
Posted: 27 Apr 2017, 15:04
by Beep Beep I'm a Sheep
For me My app is not unstable at all
Posted: 27 Apr 2017, 15:54
by malsa
Beep Beep I'm a Sheep wrote:For me My app is not unstable at all
Yea me too