why i lost all my plugin when I play in new device ?

[Vietnam build]

pls help

[dnswodn]

In order to save your plugin download records, you can do the following:
1.Login to your TheoTown account on your old device, and the game will start uploading records.(Maybe you should restart your game, but I am not sure, anyway, please restart after logging in .)
2.Keep the game running on your old device, and login to your account on your new device. You can check the "Deleted" list, if you see plugins in the list, it means the records upload was successful.

[Mendel Group]

In order to save your plugin download records, you can do the following:
1.Login to your TheoTown account on your old device, and the game will start uploading records.(Maybe you should restart your game, but I am not sure, anyway, please restart after logging in .)
2.Keep the game running on your old device, and login to your account on your new device. You can check the "Deleted" list, if you see plugins in the list, it means the records upload was successful.

I'd do a small change to let her/him understand.
How to restore the plugins:

• Login to your TheoTown account on your old device.
• Check if the plugins you downloaded are there & check the plugins that you want.
• Login to your TheoTown account on your new device.
• Go to the plugins store.
• Press the button in the top left corner.
• Search for "Deleted"
• You will see all plugins deleted.
• This happens due to the fact that you didn't transfer the files & the devices aren't connected.

[dnswodn]

Oh, it looks better.

[msmahi]

pls help

Please talk your problem.I will try to solved your problem.

[Ameer101]

In order to save your plugin download records, you can do the following:
1.Login to your TheoTown account on your old device, and the game will start uploading records.(Maybe you should restart your game, but I am not sure, anyway, please restart after logging in .)
2.Keep the game running on your old device, and login to your account on your new device. You can check the "Deleted" list, if you see plugins in the list, it means the records upload was successful.

I'd do a small change to let her/him understand.
How to restore the plugins:

• Login to your TheoTown account on your old device.
• Check if the plugins you downloaded are there & check the plugins that you want.
• Login to your TheoTown account on your new device.
• Go to the plugins store.
• Press the button in the top left corner.
• Search for "Deleted"
• You will see all plugins deleted.
• This happens due to the fact that you didn't transfer the files & the devices aren't connected.

Thanks mate