✅Game won't start

[Victoria Elizabeth]

So,I went to play theotown today,so I clicked on the app,ya-di-yada yada,but suddenly I notice that the app stays on the screen that says "BlueFlower".
I tried uninstalling,resetting, everything,but I still can't play it,now I fear that I could have lost my city by uninstalling.

[JustAnyone]

Could you bring us the details, with version you are using, what were you doing before that happened?
@Lobby please look at this.

[waders]

The game does not work for you

[Victoria Elizabeth]

Well,I was using version 1.3.35,but the game updated after the first time it wouldn't let me log in,before I started playing it my device was charging.

[JustAnyone]

So,I went to play theotown today,so I clicked on the app,ya-di-yada yada,but suddenly I notice that the app stays on the screen that says "BlueFlower".
I tried uninstalling,resetting, everything,but I still can't play it,now I fear that I could have lost my city by uninstalling.

City is saved locally in phone in the folder named "Theotown".

[waders]

Restart the device

[Victoria Elizabeth]

@waders I don't know how that would be possible,ived been playing theotown since before addons and all that were things,and it always worked when I played it.

[JustAnyone]

Well,I was using version 1.3.35,but the game updated after the first time it wouldn't let me log in,before I started playing it my device was charging.

Only Flowersoft? Without loading bar?

[waders]

Uninstall and install the game again, it may help

[JustAnyone]

I tried uninstalling,resetting, everything,but I still can't play it.

@waders she already tried that.

[waders]

You may need to clear the memory as you may have less memory on your device

[JustAnyone]

@Victoria Elizabeth if you could answer my previous questions, I could have a better understanding and maybe even a fix.

[Lobby]

Did you tried to restart it? Don't worry about your cities, they're stored in external memory if you granted access to it.

[waders]

It may have very little memory on the device

[Victoria Elizabeth]

Ok! Its fixed,thanks @waders for the device reset advice,it seriously just flew over my head.

[waders]

Nice that i helped

[Luigi]

Try using clear data option, it works for me everytime

[May5Flames]

The world's are corrupted & causes random Crashes. What do I do?

[Bearbear76]

The world's are corrupted & causes random Crashes. What do I do?

If it crashed send feedback to the developers

[CommanderABab]

http://www.theotown.com/forum/viewtopic ... 570#p57570