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✅Game won't start

Posted: 26 Aug 2017, 21:45
by Victoria Elizabeth
So,I went to play theotown today,so I clicked on the app,ya-di-yada yada,but suddenly I notice that the app stays on the screen that says "BlueFlower".
I tried uninstalling,resetting, everything,but I still can't play it,now I fear that I could have lost my city by uninstalling. :bb

Re: Game won't start

Posted: 26 Aug 2017, 21:47
by JustAnyone
Could you bring us the details, with version you are using, what were you doing before that happened?
@Lobby please look at this.

Re: Game won't start

Posted: 26 Aug 2017, 21:51
by waders
The game does not work for you

Re: Game won't start

Posted: 26 Aug 2017, 21:52
by Victoria Elizabeth
Well,I was using version 1.3.35,but the game updated after the first time it wouldn't let me log in,before I started playing it my device was charging.

Re: Game won't start

Posted: 26 Aug 2017, 21:54
by JustAnyone
Victoria Elizabeth wrote:
26 Aug 2017, 21:45
So,I went to play theotown today,so I clicked on the app,ya-di-yada yada,but suddenly I notice that the app stays on the screen that says "BlueFlower".
I tried uninstalling,resetting, everything,but I still can't play it,now I fear that I could have lost my city by uninstalling. :bb
City is saved locally in phone in the folder named "Theotown".

Re: Game won't start

Posted: 26 Aug 2017, 21:54
by waders
Restart the device

Re: Game won't start

Posted: 26 Aug 2017, 21:55
by Victoria Elizabeth
@waders I don't know how that would be possible,ived been playing theotown since before addons and all that were things,and it always worked when I played it.

Re: Game won't start

Posted: 26 Aug 2017, 21:55
by JustAnyone
Victoria Elizabeth wrote:
26 Aug 2017, 21:52
Well,I was using version 1.3.35,but the game updated after the first time it wouldn't let me log in,before I started playing it my device was charging.
Only Flowersoft? Without loading bar?

Re: Game won't start

Posted: 26 Aug 2017, 21:56
by waders
Uninstall and install the game again, it may help

Re: Game won't start

Posted: 26 Aug 2017, 21:58
by JustAnyone
Victoria Elizabeth wrote:
26 Aug 2017, 21:45
I tried uninstalling,resetting, everything,but I still can't play it.
@waders she already tried that.

Re: Game won't start

Posted: 26 Aug 2017, 22:00
by waders
You may need to clear the memory as you may have less memory on your device

Re: Game won't start

Posted: 26 Aug 2017, 22:01
by JustAnyone
@Victoria Elizabeth if you could answer my previous questions, I could have a better understanding and maybe even a fix.

Re: Game won't start

Posted: 26 Aug 2017, 22:03
by Lobby
Did you tried to restart it? Don't worry about your cities, they're stored in external memory if you granted access to it.

Re: Game won't start

Posted: 26 Aug 2017, 22:04
by waders
It may have very little memory on the device

Re: Game won't start (Solved)

Posted: 26 Aug 2017, 22:06
by Victoria Elizabeth
Ok! Its fixed,thanks @waders for the device reset advice,it seriously just flew over my head.

Re: Game won't start (Solved)

Posted: 26 Aug 2017, 22:11
by waders
Nice that i helped :)

Re: Game won't start (Solved)

Posted: 27 Aug 2017, 10:18
by Luigi
Try using clear data option, it works for me everytime

World's are broken, and cause app to crash.

Posted: 28 Aug 2017, 07:01
by May5Flames
The world's are corrupted & causes random Crashes. What do I do?

Re: World's are broken, and cause app to crash.

Posted: 28 Aug 2017, 08:59
by Bearbear76
May5Flames wrote:
28 Aug 2017, 07:01
The world's are corrupted & causes random Crashes. What do I do?
If it crashed send feedback to the developers :bc

Re: Game won't start (Solved)

Posted: 03 Oct 2017, 22:08
by CommanderABab